Was my package stolen?
Jan 16, 2025
It can be frustrating when you receive a notification that your package has been delivered by USPS, but you can't seem to find it in your mailbox. Rest assured, there are steps you can take to resolve this issue and hopefully locate your missing package.
Contact USPS Customer Service
The first step is to contact USPS customer service to inquire about the status of your package. Provide them with the tracking number and details of the delivery notification. They may be able to provide additional information about the delivery or initiate an investigation into the missing package. Most times they can verify the GPS delivery coordinates which will show where the package was delivered to.
Check with Neighbors
It's possible that the package was mistakenly delivered to a neighbor's mailbox. Take a moment to check with your neighbors to see if they received your package by mistake. Sometimes, delivery personnel may accidentally leave packages at the wrong address. Also ask other members of your household if they have seen the package or know where it is.
Look for Delivery Notes
Check for any delivery notes left by the USPS carrier. Sometimes, packages are left in a secure location or with a neighbor if you were not home at the time of delivery. Look around your property, including porches, backyards, or hidden areas where the package may have been placed.
File a Missing Mail Search Request
If you are unable to locate your package after contacting USPS and checking with neighbors, you can file a missing mail search request. This can be done online through the USPS website, and it will prompt USPS to conduct a search for your missing package.
Consider Insurance and Refunds
If your package is not found after exhausting all options, you may be eligible for a refund or insurance claim, depending on the shipping method used. Contact USPS customer service to inquire about the next steps for filing a claim for a missing package.
While it can be frustrating to deal with a missing package that was marked as delivered, following these steps can help you navigate the situation and hopefully locate your missing items. Remember to stay patient and persistent in your efforts to resolve the issue with USPS.
